Choosing A Catering Equipment Repair and Servicing Specialist

In the catering business having fully functioning kitchen equipment that you can rely on is essential. Whether you are a small pub kitchen or a large hotel restaurant if equipment fails during service the consequence is detrimental to your business. Not only will you have unhappy customers, but you will be putting unnecessary pressure and strain on your staff who will have to try to work around the breakdown.

Service and Maintenance of Kitchen Equipment

Preventative measures are always the first strategy or approach to take when planning and managing a busy professional kitchen. Regular servicing and maintenance of equipment will prevent most of the common problems or breakdowns that will arise within professional kitchens. Putting these in place before you have any issues will greatly increase the lifespan of your equipment, whilst ensuring it is working to full efficiency. Here are some essentials to put in place:

  • Electric, Gas and Combi Ovens – Serviced and tested Every 3 months.
  • Gas Cookers and Griddles – Regular service and annual Gas Safety Certificate.
  • Refrigeration and Cold Rooms – Serviced every 6 months.
  • Dishwasher and Glass Washers – Service and descale every 6 months (in hard water areas more regular descaling will be required).

Regular Deep Cleaning of Catering Equipment

This may seem obvious but regular deep cleaning of your kitchen equipment is not only a hygiene requirement but essential to keep everything in good working order. Build up of grease, fat and limescale will cause inefficiencies and breakdowns if equipment is not cleaned well enough.

Catering Equipment Breakdown

In the unfortunate event of a breakdown, and these do happen sometimes even with preventative servicing, you will need to have an experienced repair specialist with a fast response time who can get to you quickly. The best option for this situation is that you use the company who provides the servicing and maintenance as they will be familiar with your equipment and your kitchen schedules.

Choosing Your Catering Equipment Specialist

There are plenty of catering equipment specialists around but in your business you need a reliable and highly experienced partner who will not only be there in your hour of need should things go wrong, but who will advise you along the way. Here are some of the support services you should look for:

  • 24/7 emergency breakdown support
  • An independent company who will have experience of every type and brand of equipment.
  • A company large enough to carry most parts as standard in their vans.
  • Fast response with a guarantee of a site visit within 12 hours.
  • Full service and maintenance packages and programmes for all of your equipment, so you have a one stop service from one provider.
  • Provide a one year warranty on all repairs.
  • Experienced service engineers who receive regular training.
  • Full diagnostic and testing equipment for all equipment.
  • Experience with kitchen design, planning and installation so they can provide an end to end service.

Why Choose Roundstone Catering Equipment Specialists

If your business is located in Wiltshire, Somerset, Gloucestershire, Bristol and surrounding counties we can provide you with an unrivalled, end to end service for your professional kitchen. We can cover all of the following:

  • Full servicing and maintenance contracts and packages – We tailor these to suit your requirements. Professional kitchens come in all shapes and sizes, so we work with you to the service level you need.
  • Emergency Repair Service – We operate a 24/7 emergency breakdown service 365 days of the year.
  • Expert Qualified Engineers – Our engineers carry more than £15,000 of parts on their vans to provide a first class service when you need it.
  • Supply and installation – New kitchen equipment, including all makes of ovens, fridges, dishwashers and storage solutions.
  • Kitchen Layout and planning – We can advise you on the planning of a new professional kitchen, whatever size or shape your space may be.
  • Expert Advice – We have over 40 Years’ experience in the catering equipment sector and will give impartial advice as we are an independent supplier.
  • Supply, Installation and Repair of all manufacturers – Gram, Rational, Blue Seal, Lincat, Foster, Unox, Gamko, Francino, Metcalfe, Robot Coupe, Williams, Falson, Maidaid, Garland, Meiko and Master Fast to name a few.

If you are looking for an exceptional catering equipment specialist, who will go the extra mile to help you, give us a call at Roundstone Catering on 01225 709 595.

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